Refund policy

All sales are final on custom and personalized items.

Because each item is made specifically for you, we do not accept returns, exchanges, cancellations, or refund requests once production has started. This includes custom apparel, DTF transfers, gang sheets, personalized products, and custom artwork.

Customers are responsible for reviewing and approving all names, spelling, colors, sizes, quantities, artwork, and other order details before production. Printology Studios is not responsible for errors that were approved by the customer or included in customer-supplied artwork.

Refunds or replacements may be considered only if an item arrives damaged, defective, or if we made an error while producing your order. Any issue must be reported within 3 business days of receiving the order, along with clear photos showing the problem.

Minor differences in color, placement, sizing, or appearance may occur due to screen settings, garment variations, and the custom production process. These differences are not considered defects.

Refunds due to damage
Requests for a refund due to damage should be sent to printologystudiosllc@gmail.com. Please provide photos of any and all proof of damage to product(s).  If a refund is approved, you’ll be automatically refunded on your original payment method within 3 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 7 business days have passed since we’ve approved your return, please contact us at printologystudiosllc@gmail.com.